As a first generation enterprise, IRIS has accumulated all the experiences of being one and has built a strong foundation for its future growth and vision. Backed by a group of professional promoters, IRIS has been able to chart for itself a roadmap for sustained progress and professional achievement, keeping in perspective the continuously changing technology landscape, customer needs, employee aspirations and social and cultural imperatives.
The Growth Indicators• Employee - The GrowthBeginning with just 3 employees in 1991, today Iris Software has a large number of software professionals employed at its US and India locations. Irisians are employed at the levels of Project Managers, Project Leaders, Module Leaders and Team Members. Supporting them is an effective Sales and Marketing team, a resourceful HR team, a Quality Team and accounting and administrative support staff. Our Human Resource practices are well defined, clearly outlining the career growth opportunities of all staff. We identify the goals and objectives of every individual and map these to what Iris can offer - these are discussed with every prospective employee. A clear organization structure is in place and the lines of authority and responsibility have been clearly defined.• Customers - The GrowthToday Iris Software has a larger number of customers from a diverse industry sectors that include financial services, insurance, media, healthcare, technology and telecom etc. Many of our customers whom we began an engagement with have retained our services till today. This reflects a high level of customer satisfaction Over the years, we have continuously added customers and new engagements and significantly the contribution made to our revenues is by our customers generating repeat business
" To be recognized as a people driven customer focused organization that consistently delivers cost effective and quality software solutions and services to its customers.""When IT Matters, We Deliver."
- Sanjiv Khanna, CEO
• The People Mission Iris Software delivers its solutions through an empowered team of professionals, where all the members are encouraged to innovate and explore and take responsibility for their own growth both technically and professionally. Iris fosters an open work environment and culture that encourages personal and group achievement with a clear focus on delivering customer satisfaction.• The Quality Mission Quality Policy - "IRIS is committed to consistently deliver value to its customer's business and ensure the highest levels of customer satisfaction by providing innovative software solutions through continual process improvement and empowered teams."• The Social MissionThe members of Team IRIS or Irisians, as we call ourselves, have not forgotten the less fortunate. Iris Software encourages all Irisians to actively participate in several social initiatives . Amongst the organizations that we support include SPIN (Serving People In Need) and others.
Services
With the advent of the Internet, businesses have had to meet increasing demands to work faster, in more ways and deliver service and value in shorter, tighter cycles. The growth of Information Technology took a steep turn upwards in the past decade and businesses are now faced with the challenge of dealing with the tremendous changes that these brought though.
As businesses increase their focus in delivering on their core strengths, they need to address the needs of their users and customers.
The new demands on their Information Technology investment is to
Deliver better decision making capabilities
Interact with customers and suppliers in a more on-line, real-time basis
Enhance information gathering and dissemination
Develop systems that make the unique parts of the business work better
Enable business to operate uninterruptedly in a secure environment
Many of these demands are not satisfied by standard off-the-shelf solutions. Partners with skills in working with these customers in defining needs and delivering on the same are required.
In addition, businesses are looking for ways to leverage their existing investments by modernizing and / or maintaining them more effectively
IRIS’ Business Solutions services are focused to address these challenges
In organizations where IT is a commodity or a means to a business end, adapting to changes in technology can be a make-or-break decision. Widespread acceptance of doing business over the Internet initially started as a matter of curiosity and convenience. As this technology matures, it is imperative for businesses to adapt their business processes and applications to stay competitive.In product organizations where IT is the raison d’etre, adapting to changes in technology is a constant and urgent need. Product Obsolescence can threaten the very viability of a company’s business plan.These needs can be expressed in a common set of challenges facing product companies and businesses alike:
Lack of internal staff to devote to that product, application or function
Lack of internal expertise in that area or technology
Need for rapid application deployment
Need for scalability as demands and economic conditions mandate
Cost containment, resource reduction and predictability
IRIS’ Technology Services have been designed to address these challenges
IRIS values the relationship it has with each customer. We assign special teams for each customer who are equipped with the expertise needed to execute the project and deliver the expected solution. We are committed to ensuring that the deliverables match the requirements of our customers. Our value propositions to our customers are:
Delivering quality, consistently
Resource leverage – faster time to market
Flexible engagement models – drives cost advantage
IRIS has been consistently delivering on the promise that it makes to its customer. This is achieved through the ability to make the processes repeatable and delivering high efficiency service value to our engagements. Our value proposition has enabled us to achieve over 85% repeat business from our customers.
The value proposition drivers are a way of conducting our Outsourcing business; it is an internal rule and guideline that we live by.
• Methodology
• Quality
• Engagement Model
• Project Management
• Infrastructure & Communication
• Project Continuity Management
Contact us
Website : www.irissoftware.com Our Addresses:
USA
New Jersey Office
Chicago office
200 Metroplex Drive, Suite #300 Edison, New Jersey 08817USA Tel: (732) 393 0034 Fax: (732) 393 0035
3608 Breitwieser Lane,Naperville, IL 60564USA Tel: (630) 904-5045 Fax: (775) 582-8780
India
Off-Shore Development CenterB-I/G-8 Mohan Cooperative Industrial EstateMathura RoadNew Delhi 110 044INDIATel: +91 11-416 77500Fax: +91 11-416 77501
For sales queryEmail: sales@irissoftware.comTo contact us directlyEmail: support@irissoftware.com
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