This course introduces the IT Infrastructure Library® (ITIL®) and the concept of IT Service
Management (ITSM). It outlines the processes required to deliver, measure, and improve IT
services. This course also provides a comprehensive look at the concepts and terminology
necessary for Foundation level understanding of ITIL® V3.
To facilitate participant comprehension, this course includes Simulation. This simulation
offers an exciting, practical demonstration of the effectiveness of the ITIL concepts.
Included in this course is the ITIL® V3 Foundation Certification exam, which is administered
when the instructional content is complete. (Refer course content enclosed with this mail)
Course Objectives
• Identify the purpose and foundation of ITIL®.
• Identify the best practices documented in ITIL® V3.
• Identify the implications of implementing one or more ITIL® best practices.
• Identify the concepts underlying IT Service Management.
• Define the roles, processes, and components within key areas of IT Service
Management.
• Define Service Strategy, Service Design, Service Operations, Service Transition,
Continual Service Improvement concepts.
• Increase participant’s capacity to pass the ITIL® V3 Foundation Certification exam.
Required Knowledge/ Prerequisite Courses:
None
Duration: 2 Days + 1 hour of Examination
Location Mumbai Bangalore Pune Delhi Chennai Hyderabad Bridge
(V2 – V3)
Month
Feb 23-24 23-24 9-10 ------- ------ ------ 16 - Pune
March 15-16 22-23 1–2 1-2 1-2 1-2 15-Bangalore
29-30
Manager training dates
Location Delhi Bangalore
March’ 08 14 , 15 , 16 14 , 15 , 16
21, 22 , 23 21 , 22 , 23
For more details on training dates please visit http://www.vyomlabs.com/calendar.php
Contact :
subbarao.a@vyomlabs.com
Click Here To SubMit Your Resume
1 comments:
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eXample Consulting Group is pleased to announce forthcoming series of immensely practical and superior value SIX SIGMA GREEN BELT CERTIFICATION public workshops.
The workshops aim to develop structured SIX SIGMA breakthrough performance improvement competencies in industry professionals and deliver tangible business benefits through improved quality and productivity levels, reduced risks, optimal cost structure and enhanced customer satisfaction in Indian, MNC and International organizations.
This program is open to professionals (Indian / NRI / Foreign nationals - Individual or Company sponsored) with 2+ years work experience to enroll and benefit.
Participants in the recent workshops include executives from Top, Senior, Middle and Junior levels across a wide range of business roles and functions from leading Indian, MNC and International companies in diverse range of sectors such as Pharmaceuticals, Healthcare, FMCG, Manufacturing, Banking, Insurance, Transcription, IT Enabled Services, Transaction processing among other sectors.
To view our past program highlights, please visit http://www.examplecg.com/services/past%20program.html
The forthcoming program schedule is given below
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Program: SIX SIGMA GREEN BELT TRAINING AND CERTIFICATION WORKSHOP
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Program Schedule (Indian cities)
CHENNAI - 13, 14 and 15th JUN 2008 (Fri to Sun)
MUMBAI – 4, 5 AND 6th JUL 2008 (Fri to Sun)
BANGALORE – 11, 12 and 13th JUL 2008 (Fri to Sun)
The programs also offer an add-on option for participants to obtain INTERNATIONAL CERTIFICATION from eXample USA.
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For program schedule, brochure and register electronically, please visit, http://www.examplecg.com/services/lean_sixsigma.htm (or) E-mail to sixsigma@examplecg.com with participant name(s)/city/organization/contact # (or) Call/SMS Mr. Sethu V (+91-99862 73363) (All Cities) (or)
Mr. Ram K (+91-98201 58537) (Mumbai)
_____________________________________________________________________________________________________________
For Corporate enquiries and Alliance / Partner relationships, please reach us at sixsigma@examplecg.com
Best regards,
eXample Consulting Group
www.examplecg.com
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