Exp : 1-4 Yr
Education:
Diploma Holders / Graduates / Post Graduates in Engineering / Science.
MCP, MCSE, CCNA will be an added advantage.
Technical:
Experience in supporting Microsoft Windows 2000, 2003, XP / Novell Netware platforms.
Job Responsibility:
----------------------
• Work as part of a team providing professional and comprehensive support to Symantec customers.
• Dealing with customer technical issues over the telephone on a daily basis using a call tracking system.
• Ensuring customer satisfaction by providing a professional service and swift resolution to all customer issues
• Providing customer feedback on their issues as they are progressed and record any interactions within the case handling system.
• Recreating problems in house and providing evidence where bug fixes are required.
• 24X7 VOICE SUPPORT
Requirement:
• Should have worked in 24*7 operations on voice support minimum for a 2years.
• Good English communication skills are required.
If interested then please
send your CV to
manojsinghal258@rediffmail.com
Click Here To SubMit Your Resume
0 comments:
Post a Comment