The IBS Group is a leading software solutions provider to the global Travel, Transportation and Logistics industry. IBS offers a range of software products that manage mission-critical operations of major airlines, airports, oil and gas companies, seaports, cruise lines and tour operators world-wide. In addition, IBS offers services that include software development, business & technology consulting, application maintenance, and onsite software development services.
With some of the world's leading corporations as clients, IBS has business operations in USA, Europe, Middle East and Asia Pacific, and Group companies operate out of the Alexandria (VA), Atlanta, Dubai, London, Melbourne, Sydney and Tokyo. SEI CMMI Level-5 and PCMM Level 5 assessed, ISO 9001:2000 and TickIT certified, IBS operates software production and competence development centers at Trivandrum and Cochin, India . IBS has grown from an initial size of 60 staffers in 1997, to over 1200 today.
Beginning operations in 1997, IBS has consistently provided new generation software solutions for airline operations, airport management, airline cargo management and logistics operations of oil and gas companies. Along the way, IBS acquired Avient Technologies (now Avient Solutions), from Honeywell International. Avient is currently IBS' global center of excellence for flight operations and headquarters for IBS' operations in Europe. In March 2006, IBS acquired the assets of Discovery Travel Systems based in Virginia, USA, a provider of ‘Business to Business' ("B2B") travel technology systems to the cruise, tour, and vacation travel industry. This move marked IBS' entry into the leisure travel and tour industry.
The technology and business domain competence that we have acquired over the years has helped us take the initiative to develop two new generation products, aiRES and iCargo, both meant to replace the legacy systems currently in use in the air transportation industry. Another major initiative is the development of iLogistics, a path-breaking solution designed to manage and optimize the upstream logistics operations of oil and gas companies.
For us at IBS, how we do something is as important as what we do. What makes us a cut above the rest is our excellence in IT process management and proficiency in managing multicultural sensitivities. Growing and adapting since inception, we have never swerved from our mission to be the best, striving to live up to the credo of ‘Inventing future' by providing
transformational solutions that help clients redefine their businesses.
Our core competence lies in our experience and expertise in the Travel, Transportation & Logistics (TTL) industry verticals. IBS’ capabilities are built on four major pillars of competence - People, Processes, Technology and Business. Our highly empowered and motivated people, our proven competence in the TTL business domain and state-of-the-art technologies, as well as mature processes that support all our software engineering activities, help us turn out innovative products and services for customers round the globe.
We take care to continuously monitor and evaluate our capabilities to identify new challenges and avenues for improvement. We strive to develop our capabilities in order to meet the varying and challenging needs of our customers, to ensure development and delivery of high quality products.
IBS has evolved from undertaking projects to developing cost-effective, new generation products focussed on the needs of the TTL industry. Improving service quality, increasing revenues and profitability while spending less on the systems which facilitate this are foremost in the agenda for any business, and this is precisely what IBS products guarantee.
As for the airline industry, the core business functions - passenger and cargo operations - are under the clutches of age-old legacy systems, thereby unable to take advantage of the opportunities offered by newer and emerging technologies. Legacy applications are expensive to maintain and operate, and difficult to implement changes in response to changing business needs.
There being compelling business reasons for the industry to move to new generation solutions, we have created products that incorporate new generation technology. What is more, our products not only meet the current business needs of our clients, but are flexible and scalable to meet their future business needs, thus empowering them in maintaining a competitive edge.
We work closely with industry experts and consultants or form Core Groups of Influence of potential users of the product, to incorporate industry best practices as well as validate desirable functionality and processes in the products we develop. Our products are modular in construction making them eminently flexible, allowing easy integration to existing systems and adding new functionality. Another generic feature of our products is that they are multi-tiered and component-based making them less vulnerable to changes in technology.
We are aware of the importance of creativity and innovation in developing software solutions of exceptional quality. And the value addition that needs to be given for every service that we provide the client with. We undertake a software project as a fully integrated end-to-end service. In line with our corporate mission, we believe in delivering products and services within the schedules and budgets agreed on with the client.
Our portfolio of services include:
Software Services
* Software Projects
* System Integration
* Customer Support Services
* Onsite Software Development Services (OSDS)
Offshore Development Centre (ODC)/ Extended Software Development Facility (ESDF)
Consulting Services
* Technology Consulting Services
* Business Consulting Services
Our success is based on a clear vision of the business and technology solutions our customers need and the ability to deliver results that help them establish an edge over their competitors. We have the talent, knowledge and experience to understand our customers’ industry domain, business processes and IT requirements that help us identify solutions that meet their specific needs.
Be it international airlines, logistics firms, airports or international travel associations round the globe, we have earned the trust and appreciation of these leading international players. Within a short span we have become one of the largest software development companies in the region. Today our solutions work across five continents, Europe, North America, Australia, Asia and Africa.
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