iEnergizer Inc is a Delaware, US Corporation formed exclusively to undertake multimedia contact center operations in India. The company started its Call Center Operations here through its affiliate co.- Granada services Ltd. iEnergizer commenced its commercial operations on December 12, 2000 and today we have more than one thousand people on board and a host of industry leaders as clients.
Our Team
At iEnergizer, we know that the quality of an organization is a direct reflection of the quality of its people. Instilling confidence and inspiring challenge in our professionals are critical to growth and we aim to do this at every level. We endeavor to build a truly global team - recruiting and retaining the very best professionals. Today, our team includes professionals from prestigious institutions and organizations like Citibank, A1153Hughes, GE, HCL, Pizza Express, The British Council, Hutchison etc...people with commitment and skills, and also a common vision that they share with the organization. The proof of our success is evident in our formidable track record.
Our Clients
Our client list consists of the 'Who's who' of various industries. Some of our clients are - world's leading online game processes, a prestigious MIS process, collections processes, French and German processes, to name a few.
Our Facility
We are currently located at Noida in a 50,000sq.ft campus space area with the required redundancy to accommodate 750 plus seats. Our second facility is coming up in sector 60, Noida and is one of the largest setups available in India and provides 1.2 million sq. feet of space. This would have the latest state-of-the-art infrastructure with a capacity to accommodate 4000 seats
Why Join US
Join hands for Mutual Growth
We are currently in that phase of our life cycle where growth takes place in 'leaps and bounds'. Not only does it mean tremendous exposure and learning for any one who decides to be a part of our corporate family, it also translates into unlimited growth for them. Organization policies too are framed in a manner so as to enhance growth and provide a long-term career for every employee.
Career path
iEnergizer has a clear, defined career path for every employee. The growth can be vertical or lateral. From an entry-level operations position, one can move to Sr. Agent to Team Leader to Assistant Manager, so on and so forth. Alternatively, they may move laterally to Training, Quality, Report Analysis, Human Resource etc.
We walk the talk
To ensure a long-term career for our employees, we only promote agents as Team-Leaders and don't recruit them from outside.
Methodology
At the time of joining, a new recruit's inclination and past experience goes on record through the various forms he/she fills up at various stages. When an employee completes three months on the "Floor", he/she is enrolled for the "Mentor Program" wherein he/she is given tasks like call audits, feedback, training etc, in addition to his/ her call responsibilities. The same is usually under supervision of an authorized, designated person from the respective field. This helps in checking skill-sets and inclinations. We have a Performance Management System christened as PPRDS "Performance Planning, Review and Development System". PPRDS is conducted twice a year, covering employees for formal review once a year, followed by informal reviews throughout the year at various levels.
The idea is, if you take responsibility for our growth, we will gladly take responsibility of yours. So, lets' join hands in this endeavour.
Address
NOIDA - INDIA
A - 37, Sector - 60,
Noida 201301, India
Telephone: 91 120 2580110
B - 149, Sector - 10,
Noida 201301, India
Ph. 91 120 2442056/2057, 2544202/203/207
E Mail ID. Career@iEnergizer.com
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